PRIVACY POLICY
We are committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and your rights under UK GDPR.
1. Who We Are
Simply Beeutiful Honey Website: Simply Beeutiful Honey. If you have any questions about this policy, you can contact us through the website.
2. What Personal Data We Collect
We collect the following information when you use our website:
Website and Shop Orders
- Name
- Billing and delivery address
- Email address
- Phone number
- Order details
- Payment information (processed securely by our payment provider — we do not store card details)
Age Verification for Alcohol Sales
To comply with UK licensing laws, we use an age-verification process. This includes:
- Date of birth entered when viewing alcohol products
- Confirmation at checkout that you are 18 or over. This information is used solely to meet our legal duty to prevent under-18 sales.
Comments and Reviews
If you leave a comment or review, we collect:
- The information you enter
- Your IP address and browser details (for spam protection)
Technical Data
- Cookies
- Device and browser information
- Pages visited
- IP address. This helps us operate the site and improve performance.
Media Uploads
If you upload images, avoid including location data (EXIF GPS). Other visitors may download and view it.
3. How We Use Your Data
We use your personal data to:
- Process and deliver orders
- Verify your age for alcohol purchases
- Respond to enquiries
- Prevent fraud and maintain website security
- Improve the site and user experience
- Meet our legal obligations (e.g., alcohol sales, tax records)
We do not use your information for unsolicited marketing unless you choose to opt in.
4. Legal Basis for Processing
We process your data under the following UK GDPR lawful bases:
- Contract – to fulfil your order
- Legal Obligation – age verification, tax records, accounting
- Legitimate Interests – site security, fraud prevention
- Consent – when you agree to cookies or leave a comment
5. Who We Share Your Data With
We only share your information when necessary:
- Payment providers to process payments
- Delivery companies to ship your order
- Spam/security tools (e.g., Akismet, reCAPTCHA)
- Age-verification plugins, if required in future
We never sell your data.
6. How Long We Keep Your Data
- Comments: indefinitely
- Order information: up to 7 years (legal requirement for accounts & tax)
- User profiles: until the user deletes it
- Cookies: typically 1 day to 1 year depending on the type
7. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion (where legally possible)
- Object to certain processing
- Withdraw consent (if we rely on it)
- Request a copy of your data (data portability)
To exercise any of these rights, contact us through the website.
8. Cookies
We use cookies to:
- Enable site functions (shopping cart, login)
- Improve performance
- Prevent fraud
- Remember preferences
You can control cookies through your browser settings.
9. Embedded Content and External Links
Content from other websites may behave exactly as if you visited that site directly. They may collect data, use cookies or track interactions. Their privacy policies apply.
10. Where Your Data Is Stored
Your data may be processed within the UK or EEA. If processed outside the UK/EEA, we ensure adequate protections are in place.
11. Contact
For any privacy concerns or data requests, contact us through: https://simplybeeutifulhoney.co.uk/contact
Alcohol Delivery Policy (18+)
We only sell alcohol to customers aged 18 or over. By placing an order for alcoholic products, you confirm that you are legally old enough to purchase them.
Deliveries of alcohol must be received by someone aged 18 or over. Our couriers may request photo ID (passport, driving licence or PASS card) if the recipient appears under 25. Alcohol cannot be left in a “safe place” or delivered to minors.
